PURPOSE

FARO Services has set procedures for employees that receive a “No Match Letter” from the Social Security Administration Office that must be strictly followed at all times.  Employees that don't supply the adequate information written within this SOP will be terminated by FARO Services, never to be hired again.

SCOPE

This SOP applies to all personnel working at the FARO Services, Inc. facilities located at:

3275 Alum Creek Drive, Columbus Ohio  43207

6435 Commerce Court Drive, Groveport Ohio 43125

9444 Florida Mining Blvd., Jacksonville Florida  32257

1415 North Cockrell Hill Rd, Dallas Texas  75211

15910 Valleyview Ave, La Mirada California  90638

330 Demingway, Summerville South Carolina 29483

It also applies to all off-site associates working at McGraw-Hill, Marzetti and Big Lots.

PREREQUISITES

All employees have completed an application (SOP-001-01), provided a police background check, completed an Employee Application Packet (SOP-001-02), and provided a valid state issued ID card or a legal INS issued card as well as a legally issued Social Security Card as stated in FARO Services New Hire Procedures (SOP001 FARO-New Hire Procedures).

RESPONSIBILITY

FARO Services, Inc. Human Resource Department is responsible for the verification of employee Social Security numbers with the Social Security Office.    

This Department’s responsibilities include but are not limited to:  Verifying the employee’s Social Security Number with the Social Security Office, verifying FARO Services has provided the Social Security Office the same number that the employee provided, giving the employee a 1^st notification letter (SOP001-06), giving the employee a 2^nd notification letter (SOP001-07) when needed and confirming the situation has been resolved.

PROCEDURE

Once an employee has completed all paperwork and provided all information as stated in SOP-001 New Hire Procedures, FARO Services verifies the employee’s Social Security Number with the Social Security Office.

If FARO Services receives notification from the Social Security Office that the information provided does not match the information in their records, then a 1^st notification letter (SOP001-06) with be given to the employee.

If the employee is working offsite at Mc-Graw Hill, Marzetti or Big Lots, then the employee will be removed from this site and reassigned to an on-site position at FARO Services while further investigation is completed.  The employee has 30 days to correct the situation and provide documentation from the Social Security Office that the situation has been resolved.

If the employee has not provided documentation proving resolution within this 30 day period the employee will be given a 2^nd attempt letter (SOP001-07).  The employee has 30 days from this point to correct the situation and provide documentation from the Social Security Office that the situation has been resolved.

If the employee has not complied by providing proper documentation from the Social Security Office that the situation has been resolved, then the employee will be terminated. 

REFERENCES

SOP-001-01 – FARO Services General Application for Employment

SOP-001-02 – FARO Services Employee Application Packet

SOP-001-FARO – FARO New Hire Procedures

SOP-001-06 – 1^st Notification Letter

SOP-001-07 – 2^nd Notification Letter

DEFINITIONS

Employee Application Packet – A more detailed version of the general application, includes W-2 form, Identification form, math test, etc.

Police Background Check – A notarized record search from the county clerk of the County where FARO resides listing any misdemeanors and/or felony's against the said individual.